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For Parents/Guardians
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For Tutors
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FAQs from the Parent's/Guardian's Perspective
How do parents sign up their kids?
Submit the “Request a Tutor” form, found on our website at frontlinestutoring.com or through emailing frontlinestutoring@gmail.com.
What are the requirements to be tutored?
We require that all of our students are children of essential healthcare professionals (nurses, doctors, PAs, NPs, etc.) that are working with patient populations directly affected by COVID-19. Additionally, we are able to tutor students who are in grades K-12. Unsure if your children qualify? Email frontlinestutoring@gmail.com with any questions or concerns.
What tutoring services are offered?
We have a background in a multitude of subjects, including but not limited to, chemistry, biology, English, writing, history, algebra, geometry, pre-calculus, calculus, Spanish, and Mandarin. Additionally, our tutors have experience working with elementary, middle, and high school students. Moreover, our tutors can assist in college preparation, including college essays, ACT prep, and SAT prep. All of our tutoring sessions occur via Zoom in 50 minute tutoring sessions.
What if I do not have access to Wi-Fi?
Spectrum is providing free Wi-Fi services for students during the school shutdown. Their number is 1-844-488-8398.
Can Front Lines Tutoring help students that do not speak English very well?
Yes! We have tutors that are fluent in various languages and if this is a concern, be sure to mention this in the special requests/concerns portion of the “Request a Tutor Form,” and we will work to accommodate this.
How are Front Lines Tutors selected?
All of our selected tutors have undergone an extensive application, interview process, and background check. Additionally, tutors are required to read the “Front Lines Tutor Manual,” and sign an agreement stating that they will follow all guidelines outlined in the tutor manual prior to their first tutoring session. Our tutors include over 130 undergraduate students from UCLA, Carnegie Mellon, UNC, UT Austin, UW, Yale University, UC Boulder, TCU, and A&M. It is our utmost priority that the tutors we work with are not only safe, but also serve as role models for your own children.
What is the process of requesting a tutor? How quickly do you hear back?
All parents or guardians fill out the “Request a Tutor” form found here. Our goal is to match your child with the best tutor we can based on your preferences, availability, and tutor strengths. Please be patient with us as this process may take from 1 to 2 weeks.
How is my child’s information kept safe?
All information you submit to Front Lines Tutoring in the “Request a Tutor” form is kept completely confidential. Our tutors are placed on a need-to-know basis before all tutoring sessions. Before your first tutoring session, tutors will be told your child’s first name, subjects requested, and availability. We will also provide your email address and phone number to your assigned tutor and vice versa. All other information you provide will not be shared with your assigned tutor, unless otherwise requested.
Who do parents and guardians communicate with regarding their child’s progress?
Parents and guardians will meet with one of our Parental Coordinators prior to their first tutoring session via phone-call or Zoom. Our Parental Coordinators serve as an intermediary contact between the parents of our students and our tutors. These team members serve as a direct resource for you - someone to address any of your questions, comments, or concerns during your experience with Front Lines Tutoring. Additionally, parents and guardians have the option to join our tutors in quick 10-15 minute phone calls following your child’s first tutoring session, fifth tutoring session, and tenth tutoring session. This communication is offered so that both you, as the parent, and your child’s tutor are on the same page when it comes to your child’s expectations, academic progress, and behavior. If you’d like to schedule a phone call? Please email frontlines.parentcoord@gmail.com to begin this process.
Who do I communicate with regarding scheduling problems?
All scheduling issues are handled by the Director of Tutor Coordination, Allison Schwarz, and her team of Tutor Coordinators. Please email frontlines.tutorcoord@gmail.com to begin this process.
What information will parents and guardians receive about their assigned tutor?
Parents/guardians will receive a photo and brief biography of their matched tutor. Parents/guardians will also receive their assigned tutor’s resume. If you at any point feel like your tutor is a mismatch for your child, whether it is after the first tutoring session or after the tenth tutoring session, we will rematch your child with a tutor, guaranteed. Please email frontlines.parentcoord@gmail.com to begin this process.
Is contact information shared?
We will provide your email address and phone number to your assigned tutor and vice versa. All other information you provide will not be shared with your assigned tutor, unless otherwise requested.
How do parents and guardians find out how their kids are doing during their tutoring session?
Following each tutoring session, our tutors are required to fill out a “Session Summary” that briefly summarizes the material taught that day, any difficulties the student had, and progress made from the last tutoring session. These session summaries can be made available upon request, and are generally kept so that we can monitor a students progress and suggest changes to be made to our tutoring lesson plans. We also invite parents and guardians to join in on the last 5 minutes of any tutoring session to talk about student progress. Additionally, parents and guardians have the option to join our tutors in quick 10-15 minute phone calls following your child’s first tutoring session, fifth tutoring session, and tenth tutoring session. These phone calls are in place so that both you and the tutor are on the same page when it comes to your child’s expectations, academic progress, and behavior.
How do parents and guardians know a tutor is reliable and credible?
Our tutors include college students, graduate students, and college alumni (graduating within the past two years). Our tutoring network has grown to include students from University of California, Los Angeles, University of Texas at Austin, University of Washington, Texas Christian University, Carnegie Mellon University, University of North Carolina at Chapel Hill, Yale University, and more! Our tutors go through an extensive application, interview, and background check process. In this process, we also review their resumes, standardized test scores, and GPA. Our tutors have a background in a variety of subjects, including but not limited to, chemistry, biology, English, history, algebra, geometry, pre-calculus, calculus, Spanish, and Chinese. Additionally, our tutors have experience working with elementary, middle, and high school students. We hope to provide some support during this uncertain time.
Are there standards and rules that tutors must abide by?
Not only are we selective during the application, interview, and background check process for our tutors, but, we also require that all of our tutors sign an agreement that they will abide by our Front Lines Tutoring Handbook. Your child’s safety is our utmost priority, and we do everything in our power to confirm that our tutors are on the same page.
Are tutors required to sign any agreement?
Yes, we require that all of our tutors sign an agreement outlining their commitment to Front Lines Tutoring, dedication to safety, and that they will at all times faithfully, industriously, and to the best of their skill, ability, experience and talents, perform all of the duties required of their position. This contract also explains all duties expected of our tutors. We mandate that all tutors sign this agreement prior to their first tutoring session.
Who leads Front Lines Tutoring?
The Front Lines Tutoring Executive Team includes motivated undergraduate students from UCLA. We are providing this service on a volunteer basis, and not receiving any compensation for our efforts. We want to provide help to healthcare workers and students, and will do our absolute best to accommodate student, parent/guardian, and tutor wishes. You can learn more about each executive member on our website’s “Meet the Team” page. Here, you will find information about each of our Executive Members, including their roles and motivations for joining Front Lines Tutoring. Additionally, you can follow our organization on Instagram at @frontlinestutoring.
Why was Front Lines Tutoring started?
Front Lines Tutoring was started to alleviate some of the stress put on medical professionals during the COVID-19 pandemic, particularly in their life at home. Many healthcare workers are being pulled away from their families to help treat coronavirus patients and, consequently, are unable to invest as much time in their children’s education. With school also transferring into online platforms, children of medical professionals are left in uncharted territory that could detrimentally affect their education and academic goals. Front Lines tutoring was developed with the goal of facilitating the academic success and educational pursuits of children whose parents and guardians are being drastically affected by COVID-19. We are here to ensure that the coronavirus pandemic does not impair these children’s ability to learn and achieve academically.
Submit the “Request a Tutor” form, found on our website at frontlinestutoring.com or through emailing frontlinestutoring@gmail.com.
What are the requirements to be tutored?
We require that all of our students are children of essential healthcare professionals (nurses, doctors, PAs, NPs, etc.) that are working with patient populations directly affected by COVID-19. Additionally, we are able to tutor students who are in grades K-12. Unsure if your children qualify? Email frontlinestutoring@gmail.com with any questions or concerns.
What tutoring services are offered?
We have a background in a multitude of subjects, including but not limited to, chemistry, biology, English, writing, history, algebra, geometry, pre-calculus, calculus, Spanish, and Mandarin. Additionally, our tutors have experience working with elementary, middle, and high school students. Moreover, our tutors can assist in college preparation, including college essays, ACT prep, and SAT prep. All of our tutoring sessions occur via Zoom in 50 minute tutoring sessions.
What if I do not have access to Wi-Fi?
Spectrum is providing free Wi-Fi services for students during the school shutdown. Their number is 1-844-488-8398.
Can Front Lines Tutoring help students that do not speak English very well?
Yes! We have tutors that are fluent in various languages and if this is a concern, be sure to mention this in the special requests/concerns portion of the “Request a Tutor Form,” and we will work to accommodate this.
How are Front Lines Tutors selected?
All of our selected tutors have undergone an extensive application, interview process, and background check. Additionally, tutors are required to read the “Front Lines Tutor Manual,” and sign an agreement stating that they will follow all guidelines outlined in the tutor manual prior to their first tutoring session. Our tutors include over 130 undergraduate students from UCLA, Carnegie Mellon, UNC, UT Austin, UW, Yale University, UC Boulder, TCU, and A&M. It is our utmost priority that the tutors we work with are not only safe, but also serve as role models for your own children.
What is the process of requesting a tutor? How quickly do you hear back?
All parents or guardians fill out the “Request a Tutor” form found here. Our goal is to match your child with the best tutor we can based on your preferences, availability, and tutor strengths. Please be patient with us as this process may take from 1 to 2 weeks.
How is my child’s information kept safe?
All information you submit to Front Lines Tutoring in the “Request a Tutor” form is kept completely confidential. Our tutors are placed on a need-to-know basis before all tutoring sessions. Before your first tutoring session, tutors will be told your child’s first name, subjects requested, and availability. We will also provide your email address and phone number to your assigned tutor and vice versa. All other information you provide will not be shared with your assigned tutor, unless otherwise requested.
Who do parents and guardians communicate with regarding their child’s progress?
Parents and guardians will meet with one of our Parental Coordinators prior to their first tutoring session via phone-call or Zoom. Our Parental Coordinators serve as an intermediary contact between the parents of our students and our tutors. These team members serve as a direct resource for you - someone to address any of your questions, comments, or concerns during your experience with Front Lines Tutoring. Additionally, parents and guardians have the option to join our tutors in quick 10-15 minute phone calls following your child’s first tutoring session, fifth tutoring session, and tenth tutoring session. This communication is offered so that both you, as the parent, and your child’s tutor are on the same page when it comes to your child’s expectations, academic progress, and behavior. If you’d like to schedule a phone call? Please email frontlines.parentcoord@gmail.com to begin this process.
Who do I communicate with regarding scheduling problems?
All scheduling issues are handled by the Director of Tutor Coordination, Allison Schwarz, and her team of Tutor Coordinators. Please email frontlines.tutorcoord@gmail.com to begin this process.
What information will parents and guardians receive about their assigned tutor?
Parents/guardians will receive a photo and brief biography of their matched tutor. Parents/guardians will also receive their assigned tutor’s resume. If you at any point feel like your tutor is a mismatch for your child, whether it is after the first tutoring session or after the tenth tutoring session, we will rematch your child with a tutor, guaranteed. Please email frontlines.parentcoord@gmail.com to begin this process.
Is contact information shared?
We will provide your email address and phone number to your assigned tutor and vice versa. All other information you provide will not be shared with your assigned tutor, unless otherwise requested.
How do parents and guardians find out how their kids are doing during their tutoring session?
Following each tutoring session, our tutors are required to fill out a “Session Summary” that briefly summarizes the material taught that day, any difficulties the student had, and progress made from the last tutoring session. These session summaries can be made available upon request, and are generally kept so that we can monitor a students progress and suggest changes to be made to our tutoring lesson plans. We also invite parents and guardians to join in on the last 5 minutes of any tutoring session to talk about student progress. Additionally, parents and guardians have the option to join our tutors in quick 10-15 minute phone calls following your child’s first tutoring session, fifth tutoring session, and tenth tutoring session. These phone calls are in place so that both you and the tutor are on the same page when it comes to your child’s expectations, academic progress, and behavior.
How do parents and guardians know a tutor is reliable and credible?
Our tutors include college students, graduate students, and college alumni (graduating within the past two years). Our tutoring network has grown to include students from University of California, Los Angeles, University of Texas at Austin, University of Washington, Texas Christian University, Carnegie Mellon University, University of North Carolina at Chapel Hill, Yale University, and more! Our tutors go through an extensive application, interview, and background check process. In this process, we also review their resumes, standardized test scores, and GPA. Our tutors have a background in a variety of subjects, including but not limited to, chemistry, biology, English, history, algebra, geometry, pre-calculus, calculus, Spanish, and Chinese. Additionally, our tutors have experience working with elementary, middle, and high school students. We hope to provide some support during this uncertain time.
Are there standards and rules that tutors must abide by?
Not only are we selective during the application, interview, and background check process for our tutors, but, we also require that all of our tutors sign an agreement that they will abide by our Front Lines Tutoring Handbook. Your child’s safety is our utmost priority, and we do everything in our power to confirm that our tutors are on the same page.
Are tutors required to sign any agreement?
Yes, we require that all of our tutors sign an agreement outlining their commitment to Front Lines Tutoring, dedication to safety, and that they will at all times faithfully, industriously, and to the best of their skill, ability, experience and talents, perform all of the duties required of their position. This contract also explains all duties expected of our tutors. We mandate that all tutors sign this agreement prior to their first tutoring session.
Who leads Front Lines Tutoring?
The Front Lines Tutoring Executive Team includes motivated undergraduate students from UCLA. We are providing this service on a volunteer basis, and not receiving any compensation for our efforts. We want to provide help to healthcare workers and students, and will do our absolute best to accommodate student, parent/guardian, and tutor wishes. You can learn more about each executive member on our website’s “Meet the Team” page. Here, you will find information about each of our Executive Members, including their roles and motivations for joining Front Lines Tutoring. Additionally, you can follow our organization on Instagram at @frontlinestutoring.
Why was Front Lines Tutoring started?
Front Lines Tutoring was started to alleviate some of the stress put on medical professionals during the COVID-19 pandemic, particularly in their life at home. Many healthcare workers are being pulled away from their families to help treat coronavirus patients and, consequently, are unable to invest as much time in their children’s education. With school also transferring into online platforms, children of medical professionals are left in uncharted territory that could detrimentally affect their education and academic goals. Front Lines tutoring was developed with the goal of facilitating the academic success and educational pursuits of children whose parents and guardians are being drastically affected by COVID-19. We are here to ensure that the coronavirus pandemic does not impair these children’s ability to learn and achieve academically.
FAQs from the Tutor's Perspective
How am I matched with a student?
Tutors will be matched with students based on their strengths, availability, and student/parent preferences. Please be patient with us, as this process may take up to 3 weeks.
What information will I receive regarding my matched students?
Prior to their first tutoring session, tutors will receive the contact information (email and phone number) of their assigned student’s parent or guardian and vice versa. Tutors will also be told the first name of the child they are tutoring, subjects requested, and assigned student’s availability. Additionally, tutors will have the opportunity to touch base with their student’s parent/guardian in a short session following a student’s first, fifth, and tenth lesson to provide student updates and ask the parents/guardians any pertinent questions.
How will FLT assess I am fit to tutor?
All of our selected tutors undergo an extensive application, interview process, and background check. Additionally, tutors are required to read the “Front Lines Tutor Manual,” and sign an agreement stating that they will follow all guidelines outlined in the tutor manual prior to their first tutoring session. It is our utmost priority that the tutors we work with are not only safe, but also serve as role models for the children we tutor.
Do tutors have a choice in who they tutor?
We match tutors and students according to their availability, subjects requested, assigned tutors availability, and tutor experience. Unfortunately, tutors are not able to select the student they are paired with. However, if an issue is ever to arise with your assigned student, please do not hesitate to reach out to our executive team at frontlinestutoring@gmail.com. We will help you determine what the best course of action is.
What if I do not have access to Wi-Fi?
Spectrum is providing free Wi-Fi services for students during the school shutdown. Their number is 1-844-488-8398.
Who leads Front Lines Tutoring?
The Front Lines Tutoring Executive Team is made up of motivated undergraduate students from UCLA. We are providing this service on a completely volunteer basis, and not receiving any compensation for their work. We want to provide help to healthcare workers and students, and will do our absolute best to accommodate student, parent, and tutor wishes. You can learn more about each executive member on our “Our Team” page on our website, www.frontlinestutoring.com. Here, you will find information about each of our Executive Member’s roles and motivation for joining Front Lines Tutoring. Additionally, you can follow our organization on Instagram at @frontlinestutoring .
Why was Front Lines Tutoring started?
Front Lines Tutoring was started to alleviate some of the stress put on medical professionals during the COVID-19 pandemic, particularly in their life at home. Many healthcare workers are being pulled away from their families to help treat coronavirus patients and, consequently, are unable to invest as much time in their child’s education. With school also transferring into online platforms, children of medical professionals are left in uncharted territory that could detrimentally affect their education and academic goals. Front Lines tutoring was developed with the goal of improving the academic success and educational goals of children whose parents are being drastically affected by COVID-19. We are here to ensure that the coronavirus pandemic does not impair their ability to learn and achieve academically.
Who do tutors communicate with regarding scheduling problems?
All scheduling issues are handled by the Director of Tutor Coordination, Allison Schwarz, and her team of Tutor Coordinators. Please email frontlines.tutorcoord@gmail.com to begin this process.
Who do tutors communicate with regarding student problems?
Please email frontlinestutoring@gmail.com if you have any concerns regarding your student match. Our Directors of Outreach, Elana Weingord and Alexia Joseph, will help you navigate this situation and determine what the best course of action is.
How do tutors communicate with the Front Lines Tutoring Executive Team?
Please email any questions or concerns to frontlinestutoring@gmail.com and we will get back to you as soon as possible!
How do tutors communicate with parents/students?
We will provide the tutor’s email address and phone number to their assigned student/parent and vice versa. We also invite parents and guardians to join in on the last 5 minutes of any tutoring session to talk about student progress. Additionally, parents and guardians have the option to join our tutors in quick 10-15 minute phone calls following their child’s first tutoring session, fifth tutoring session, and tenth tutoring session. These phone calls are in place so that both the parent/guardian and tutor are on the same page when it comes to each student’s expectations, academic progress, and behavior.
What information will parents and guardians receive about their assigned tutor?
Parents/guardians will receive a photo and brief biography of their matched tutor. Parents/guardians will also receive their assigned tutor’s resume, email, and phone number.
How do parents and guardians find out how their kids are doing during their tutoring session?
Following each tutoring session, our tutors are required to fill out a “Session Summary” that briefly summarizes the material taught that day, any difficulties the student had, and progress made from the last tutoring session. These session summaries can be made available upon request, and are generally kept so that we can monitor a students progress and suggest changes to be made to our tutoring lesson plans. We also invite parents and guardians to join in on the last 5 minutes of any tutoring session to talk about student progress. Additionally, parents and guardians have the option to join our tutors in quick 10-15 minute phone calls following your child’s first tutoring session, fifth tutoring session, and tenth tutoring session. These phone calls are in place so that both you and the tutor are on the same page when it comes to your child’s expectations, academic progress, and behavior.
Are tutors required to sign a tutor agreement?
Yes, we require that all of our tutors sign an agreement outlining their commitment to Front Lines Tutoring, dedication to safety, and that they will at all times faithfully, industriously, and to the best of their skill, ability, experience and talents, perform all of the duties required of their position. This contract also explains all duties expected of you. We mandate that all tutors sign this agreement prior to their first tutoring session.
Are tutors trained? What if a tutor does not have an answer?
You will not have a formal tutoring training -- we ask that you apply to tutor in subjects that you are fairly confident in the material. We will, however, provide a Tutor Training Manual to you, that outlines specific rules, regulations, and tips to follow during your tutoring sessions. Tutors are not expected to have an answer to every single question, and that is ok. Your job is to provide motivation, study tips, and advice, as well as assisting in actual class material. If you don’t know an answer, work through it with the student and use other online resources to solve the problem together.
How can tutors document the tutoring sessions they have worked?
Following each tutoring session, all tutors are required to fill out a “Session Summary” that briefly summarizes what material was taught that day, any difficulties the student had, and any progress made from the last tutoring session. All “Session Summaries” should be submitted immediately following the tutoring session. These session summaries are kept so that we can monitor the students progress and suggest any changes that need to be made to the tutoring lesson plans.
How are tutors held accountable? Is there a disciplinary policy?
Prior to tutoring with us, we require that all tutors read the “Front Lines Tutor Manual”. This will be emailed to you once you are accepted into the organization. We also mandate that all of our tutors sign an agreement outlining their commitment to Front Lines Tutoring, dedication to safety, and that they will at all times faithfully, industriously, and to the best of their skill, ability, experience and talents, perform all of the duties required of their position. Additionally, all duties expected of you are outlined in the contract. We mandate that all tutors sign this agreement prior to their first tutoring session. You are expected to tutor every session that is assigned to you. We assign tutoring sessions according to your availability and subject mastery that you outlined in your original application to join FLT. If you do not show up on time to your tutoring session prepared to tutor, your membership in Front Lines Tutoring will be terminated.
What is expected of tutors going into a tutoring session?
We expect that tutors will at all times faithfully, industriously, and to the best of their skill, ability, experience and talents, perform all of the duties required of their tutoring position. Details regarding the duties expected of our tutors are outlined in the Front Lines Tutor Manual. Overall, all tutors are expected to behave professionally, courteously, enthusiastically, and positively.
Tutors will be matched with students based on their strengths, availability, and student/parent preferences. Please be patient with us, as this process may take up to 3 weeks.
What information will I receive regarding my matched students?
Prior to their first tutoring session, tutors will receive the contact information (email and phone number) of their assigned student’s parent or guardian and vice versa. Tutors will also be told the first name of the child they are tutoring, subjects requested, and assigned student’s availability. Additionally, tutors will have the opportunity to touch base with their student’s parent/guardian in a short session following a student’s first, fifth, and tenth lesson to provide student updates and ask the parents/guardians any pertinent questions.
How will FLT assess I am fit to tutor?
All of our selected tutors undergo an extensive application, interview process, and background check. Additionally, tutors are required to read the “Front Lines Tutor Manual,” and sign an agreement stating that they will follow all guidelines outlined in the tutor manual prior to their first tutoring session. It is our utmost priority that the tutors we work with are not only safe, but also serve as role models for the children we tutor.
Do tutors have a choice in who they tutor?
We match tutors and students according to their availability, subjects requested, assigned tutors availability, and tutor experience. Unfortunately, tutors are not able to select the student they are paired with. However, if an issue is ever to arise with your assigned student, please do not hesitate to reach out to our executive team at frontlinestutoring@gmail.com. We will help you determine what the best course of action is.
What if I do not have access to Wi-Fi?
Spectrum is providing free Wi-Fi services for students during the school shutdown. Their number is 1-844-488-8398.
Who leads Front Lines Tutoring?
The Front Lines Tutoring Executive Team is made up of motivated undergraduate students from UCLA. We are providing this service on a completely volunteer basis, and not receiving any compensation for their work. We want to provide help to healthcare workers and students, and will do our absolute best to accommodate student, parent, and tutor wishes. You can learn more about each executive member on our “Our Team” page on our website, www.frontlinestutoring.com. Here, you will find information about each of our Executive Member’s roles and motivation for joining Front Lines Tutoring. Additionally, you can follow our organization on Instagram at @frontlinestutoring .
Why was Front Lines Tutoring started?
Front Lines Tutoring was started to alleviate some of the stress put on medical professionals during the COVID-19 pandemic, particularly in their life at home. Many healthcare workers are being pulled away from their families to help treat coronavirus patients and, consequently, are unable to invest as much time in their child’s education. With school also transferring into online platforms, children of medical professionals are left in uncharted territory that could detrimentally affect their education and academic goals. Front Lines tutoring was developed with the goal of improving the academic success and educational goals of children whose parents are being drastically affected by COVID-19. We are here to ensure that the coronavirus pandemic does not impair their ability to learn and achieve academically.
Who do tutors communicate with regarding scheduling problems?
All scheduling issues are handled by the Director of Tutor Coordination, Allison Schwarz, and her team of Tutor Coordinators. Please email frontlines.tutorcoord@gmail.com to begin this process.
Who do tutors communicate with regarding student problems?
Please email frontlinestutoring@gmail.com if you have any concerns regarding your student match. Our Directors of Outreach, Elana Weingord and Alexia Joseph, will help you navigate this situation and determine what the best course of action is.
How do tutors communicate with the Front Lines Tutoring Executive Team?
Please email any questions or concerns to frontlinestutoring@gmail.com and we will get back to you as soon as possible!
How do tutors communicate with parents/students?
We will provide the tutor’s email address and phone number to their assigned student/parent and vice versa. We also invite parents and guardians to join in on the last 5 minutes of any tutoring session to talk about student progress. Additionally, parents and guardians have the option to join our tutors in quick 10-15 minute phone calls following their child’s first tutoring session, fifth tutoring session, and tenth tutoring session. These phone calls are in place so that both the parent/guardian and tutor are on the same page when it comes to each student’s expectations, academic progress, and behavior.
What information will parents and guardians receive about their assigned tutor?
Parents/guardians will receive a photo and brief biography of their matched tutor. Parents/guardians will also receive their assigned tutor’s resume, email, and phone number.
How do parents and guardians find out how their kids are doing during their tutoring session?
Following each tutoring session, our tutors are required to fill out a “Session Summary” that briefly summarizes the material taught that day, any difficulties the student had, and progress made from the last tutoring session. These session summaries can be made available upon request, and are generally kept so that we can monitor a students progress and suggest changes to be made to our tutoring lesson plans. We also invite parents and guardians to join in on the last 5 minutes of any tutoring session to talk about student progress. Additionally, parents and guardians have the option to join our tutors in quick 10-15 minute phone calls following your child’s first tutoring session, fifth tutoring session, and tenth tutoring session. These phone calls are in place so that both you and the tutor are on the same page when it comes to your child’s expectations, academic progress, and behavior.
Are tutors required to sign a tutor agreement?
Yes, we require that all of our tutors sign an agreement outlining their commitment to Front Lines Tutoring, dedication to safety, and that they will at all times faithfully, industriously, and to the best of their skill, ability, experience and talents, perform all of the duties required of their position. This contract also explains all duties expected of you. We mandate that all tutors sign this agreement prior to their first tutoring session.
Are tutors trained? What if a tutor does not have an answer?
You will not have a formal tutoring training -- we ask that you apply to tutor in subjects that you are fairly confident in the material. We will, however, provide a Tutor Training Manual to you, that outlines specific rules, regulations, and tips to follow during your tutoring sessions. Tutors are not expected to have an answer to every single question, and that is ok. Your job is to provide motivation, study tips, and advice, as well as assisting in actual class material. If you don’t know an answer, work through it with the student and use other online resources to solve the problem together.
How can tutors document the tutoring sessions they have worked?
Following each tutoring session, all tutors are required to fill out a “Session Summary” that briefly summarizes what material was taught that day, any difficulties the student had, and any progress made from the last tutoring session. All “Session Summaries” should be submitted immediately following the tutoring session. These session summaries are kept so that we can monitor the students progress and suggest any changes that need to be made to the tutoring lesson plans.
How are tutors held accountable? Is there a disciplinary policy?
Prior to tutoring with us, we require that all tutors read the “Front Lines Tutor Manual”. This will be emailed to you once you are accepted into the organization. We also mandate that all of our tutors sign an agreement outlining their commitment to Front Lines Tutoring, dedication to safety, and that they will at all times faithfully, industriously, and to the best of their skill, ability, experience and talents, perform all of the duties required of their position. Additionally, all duties expected of you are outlined in the contract. We mandate that all tutors sign this agreement prior to their first tutoring session. You are expected to tutor every session that is assigned to you. We assign tutoring sessions according to your availability and subject mastery that you outlined in your original application to join FLT. If you do not show up on time to your tutoring session prepared to tutor, your membership in Front Lines Tutoring will be terminated.
What is expected of tutors going into a tutoring session?
We expect that tutors will at all times faithfully, industriously, and to the best of their skill, ability, experience and talents, perform all of the duties required of their tutoring position. Details regarding the duties expected of our tutors are outlined in the Front Lines Tutor Manual. Overall, all tutors are expected to behave professionally, courteously, enthusiastically, and positively.
More Questions?
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Got more questions? If your question isn't answered here, please send us an email! We'd love to hear from you! ❤
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